Shipping policy

📦 Party Shop 247 – Shipping Policy

Last updated: February 2026

Thank you for shopping with Party Shop 247! We’re excited to get your party supplies delivered quickly and safely. Please read our shipping policy below for important information about delivery options, timelines, and charges.

🛍️ Order Processing

  • Orders are typically processed within 1–2 business days after payment confirmation.

  • Orders placed on weekends or public holidays will be processed on the next business day.

  • You will receive an email/SMS confirmation once your order has been processed and shipped.

🚚 Shipping Methods & Delivery Timeframes

Shipping Option Estimated Delivery Time Coverage
Standard Shipping 3–7 business days Within Australia
Express Shipping 1–3 business days Within Australia
Same-Day Local Delivery Same day (order before cut-off) Adelaide Metro Only
Click & Collect Ready within 1 business day Brighton SA Store

⏱️ Delivery times are estimates — delays can occur during peak seasons or due to courier issues.

📍 Delivery Areas

We ship to all Australian states and territories.

  • Adelaide Metro Same-Day Delivery is offered for orders placed before 12:00 PM (local time).

  • Regional & remote areas may take longer depending on courier availability.

📦 Order Tracking

  • Most shipments include a tracking number.

  • Once your order is dispatched, you’ll receive an email/SMS with your tracking details.

  • Use the tracking number to check delivery progress online with the courier.

❗ Important Shipping Notes

  • Incorrect Address: Party Shop 247 is not responsible for delays or delivery failures due to incorrect address details. Please double-check your address before completing checkout.

  • Delivery Attempts: If a delivery attempt fails, the courier may redirect your parcel to a local depot — additional charges may apply for re-delivery.

  • Signature Required: Some deliveries may require a signature on receipt.

🚚 Same-Day Local Delivery Terms

  • Available for Adelaide CBD & surrounding suburbs.

  • Cut-off time is 12:00 PM (Adelaide time) — orders placed after may be delivered next business day.

  • Orders must be complete (paid and confirmed) before dispatch.

📦 Damaged or Lost Packages

If your order arrives damaged, missing items, or lost:

  1. Contact us within 48 hours of delivery.

  2. Provide your order number and photos of the damage (if applicable).

  3. We will assist with replacements or claims with our courier partners.

📞 Contact Us

If you have any shipping questions or need help, our friendly team is here to assist!

Party Shop 247
📍 Brighton SA 5048, Australia
📧 Email: support@partyshop247.com.au
📞 Phone: (enter your store number)

If you want, I can also tailor this into a one-page printable PDF with your logo and branding!